AfterMarket Manager - Ag Equipment


Posted Date: Mar 12, 2019
Expiry Date: May 11, 2019
Location: Saskatoon, Saskatchewan
Tags: Operations, Agribusiness, Management, Saskatchewan, Equipment, Agriculture, Saskatoon

Grasslands Recruitment Specialists


Posting:

Do you have the proven experience to assume the role of Aftermarket Manager for this highly successful multi-location agricultural equipment dealership? You would be responsible to oversee the operational execution of all after-sale product support, service, and parts' services in all their locations; ensuring ongoing, continued quality customer experience.

You require a full understanding of farm equipment parts and service and will be able to maximize profitability while directing people in a way that maximizes their personal potential. Included responsibilities are technical problem solving, technical training & communication, coaching and mentorship, timely sales promotions and programs, forecasting processes, order management, and performance reporting.

QUALIFICATION REQUIREMENTS

  • 8+ years experience working in and around a farm equipment dealership
  • Business Degree and/or Journeyperson Agriculture or parts technician certification
  • Service/product support management experience in the agricultural equipment or related industry is required.
  • Skills in the areas of customer service, mechanics/repair, and parts.


Some of ESSENTIAL DUTIES AND RESPONSIBILITIES include:

  • Coordinate management of the parts and service departments at all stores; developing and executing strategies and business plans to achieve growth and profit margin goals.
  • Evaluates, schedules, and coordinates all training needs.
  • Monitors all inventory control records.
  • Ensure customer satisfaction, customer account management, and in-coming order management; handle customer complaints concerning either parts or service after the individual store handles the complaint.
  • Prepares and reviews an annual aftermarket budget.
  • Prepare and submit proposals for Aftermarket business opportunities based on market data, costs, and any business unit guidance.
  • Develop service department guidelines for pricing, margins, and labour factors.
  • Assist with the overall planning of the dealership.


The full job description, KPI, etc will be shared with short-listed applicants. Compensation will depend on experience but is considered highly competitive.

Our client offers career growth and advancement in a vibrant team environment.

Call Blair at 1.844.778.1031 to confidentially discuss the selection process and to establish your interest and intent to proceed.

This posting will remain open until a suitable candidate is selected.

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