Service Manager - Non-Automotive

Posted Date: Dec 26, 2018
Expiry Date: Feb 24, 2019
Location: Yorkton, Saskatchewan
Tags: Operations, Manager, Management, Saskatchewan, Technician, Equipment, Agriculture, Mechanic, Technical

Grasslands Group of Companies Inc

Our client consistently wins awards as a Saskatchewan Top Employer! By focusing their attention on the people first, every employee contributes to the success of this growing, established organization; providing solutions to the agricultural community.

A Service Manager is required for their Yorkton facility. You will be responsible for the strategic direction and leadership of the service department; overseeing eight (8) technicians.

Job Duties:
  • Manage the day-to-day operations of the Service Department; establishing the overall vision and direction
  • Work closely with the Store manager to ensure company standards and values are achieved
  • Manage, mentor, and guide a team of eight dedicated technicians
  • Enhance/develop policies, procedures and systems to meet department goals
  • Relate with customers regarding inquiries, quotes, and concerns
  • Monitor/track key customer service areas to achieve satisfaction (call handling, repair turn-around time, work order age, etc)
  • Maintain a strong professional relationship with all company departments
  • Continuously strive for improvement

Skills and Abilities:
  • Strong customer focus attitude
  • Proven leadership skills
  • Experience scheduling and planning projects
  • Excellent computer, organizational, prioritizing, and follow-up skills

Qualifications and Experience
  • Mechanical aptitude and hands-on repair of agricultural equipment; technical or college degree an asset
  • Previous experience in a parts/service management role within a dealership or retail establishment
  • Agricultural background
  • A Canadian Social Insurance Number

What's In it for You?
  • Internal Promotion Opportunities
  • Stable, Long Term Employment
  • A Flourishing Company that has the Potential for a Huge amount of Growth
  • Competitive Compensation
  • Benefits and RRSP Plan (eligible for both after 6 months)
  • A Fun Atmosphere in a Unique Industry

Our client provides their team with an excellent work environment, competitive compensation, and you would be supported by progressive and comprehensive people practices.

Want to know more? Contact Blair Clark at 1.844.778.1031 for more information.

While we appreciate all applications, only those selected for an interview would be contacted. As per Grasslands Group of Companies Privacy Policy, your personal information would be treated with complete confidentiality.

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Grasslands Group of Companies Inc, Yorkton, Saskatchewan

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