Custom Program Administrator

Posted Date: Jan 10, 2018
Expiry Date: Mar 11, 2018
Location: Rocky View County, Alberta
Tags: Agribusiness, Customer Service, Genetics, Alberta, Administrative, Experienced

Alta Genetics


Primary Responsibilities:

  • Receive incoming calls from external and internal customers and deal with the sale orders, transfer orders, procedures, products, programs, services, account status, payments, for the Custom Program
  • Provide administrative support to the Custom Program Manager as needed
  • Coordination of the Custom Program and Private storage program with Client Services
  • Ownership of Bull contracts which includes, maintenance, follow up, changes and updates to the contracts
  • Client inquires and notification on semen quality and production, health and export status for bulls and semen
  • Coordination of Owner Use Bulls with herdsman and lab staff
  • Income production of all Canadian collected bulls along with inventory returned for storage
  • Coordinate and administer all month end billing and invoicing, from the housing, lab and private storage for the Custom/Private Storage clients
  • Assist with accounts receivable collection
  • Coordination of the all private storage activity
  • Logging all external and internal customer calls for increased service to the customer
  • Follow through on the logged customer calls and manage any tasks/issues that are outstanding until completed
  • Issue resolution with Distribution on inventory variances and follow up
  • Issue resolution with clients on issues related to orders, shipments, invoicing, account status, sales, and complaints
  • Setup new customers or accounts on and maintain existing Custom and Private storage accounts

Skills & Qualifications:

  • Post-Secondary Education in Business Admin, Agriculture or an Agriculture background
  • Proven Customer Service background
  • Strong understanding of the Custom Program
  • Previous experience utilizing JD Edwards ERP system
  • Extremely motivated with a strong desire to succeed
  • Strong oral and written communication skills
  • Must be a strong team player
  • Willing to take on additional tasks as required


How to Apply:

  • All interested applicants, please submit your resume online. Attention: Laurel Borysuk.

Apply to Custom Program Administrator

Alta Genetics, Rocky View County, Alberta

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